DevOps / Release Engineer

Location: Mexico, Guatemala, or Panama

Employment: Full-time

Work Mode: Remote

Experience: 4–7+ years

Compensation: $25–30/hour

About the Role

We’re looking for a hands-on DevOps / Release Engineer to own and support deployment processes, CI/CD pipelines, and platform operations across Development, QA, and Production environments.

You’ll help developers move code safely into production, maintain the infrastructure and tooling behind application delivery, and troubleshoot issues when things go wrong.

This is a highly operational role focused on release quality, developer enablement, infrastructure reliability, and fast problem-solving.

The Challenge

You’ll be responsible for keeping the software delivery process reliable across multiple environments.

Your work will include:

• Managing QA and Production deployments
• Supporting developers with environment and deployment issues
• Maintaining CI/CD pipelines and DevOps tooling
• Troubleshooting production and release issues
• Managing monitoring, logging, and observability systems
• Supporting AWS infrastructure and Linux servers
• Maintaining secrets, configurations, repositories, and code quality workflows
• Supporting mobile application releases

Must-Have

• CI/CD: Jenkins — strong hands-on experience managing and maintaining pipelines
• Deployment & Release Management — hands-on experience managing deployments across Development, QA, and Production environments
• Production Troubleshooting — strong experience troubleshooting deployment, runtime, environment, and production issues
• Cloud: AWS — hands-on experience supporting infrastructure across multiple environments, including API Gateway, CloudFront, DNS, and IAM/ACLs
• Systems: Linux / Debian — strong administration experience, including Apache, Nginx, background services, troubleshooting, and system maintenance
• Source Control: Git / Bitbucket — experience with repository management, branching, and release workflows
• Developer Support — experience supporting engineering teams with environment issues, access requests, deployment failures, and production incidents

Important / Flexible Skills

• Monitoring & Logging: Sumo Logic or similar logging/observability platforms — experience with collectors, ingestion, dashboards, and monitoring configuration
• Monitoring: Datadog or similar monitoring/observability platforms — experience with agents, monitoring visibility, access, and production systems
• Code Quality: SonarCloud or similar code quality tools — experience with quality checks, integrations, and token management
• Secrets Management: HashiCorp Vault or similar secrets/configuration management tools
• Log Management: experience with log formatting and ingestion strategies, including Apache and Gunicorn

Nice to Have

• Containerization: Docker
• HashiCorp ecosystem: Nomad, Consul
• Backend technologies: PHP (CodeIgniter), Python (Flask)
• Experience supporting mobile release pipelines
• Experience with Apple App Store and Google Play Store releases
• Experience with TestRail

What We’re Looking For

The ideal candidate is:

• Hands-on and execution-oriented
• Comfortable working across infrastructure, applications, and developer tooling
• Strong at troubleshooting and resolving production issues quickly
• Focused on supporting developers and removing technical blockers
• Comfortable managing multiple operational priorities
• Proactive about improving systems and processes
• Able to communicate clearly with Engineering and Product teams
• Comfortable taking ownership of operational processes and systems

Impact

In this role, you’ll directly contribute to:

• Faster and more reliable releases
• Higher developer productivity
• Improved production stability
• Faster incident response and resolution



Process

The interview process will be shared with shortlisted candidates.